September 10-11, 2007
The Hotel Valencia
San Jose , CA

For more information
please contact us at
(415) 553-4142 or tlsinfo@tlsummits.com

Sponsored By:

Media Partners:

Customer Acquisition & Retention in a Converging World - Customer Strategies in High Tech, Consumer Goods, Telco, & Media

The Industry Convergence Customer Strategy Summit 2007 features:

- Interactive best-practice presentations

- An intimate, exclusive environment ideal for peer-to-peer networking

- Strictly limited vendor and sponsor involvement

The Industry Convergence Customer Strategy Summit is designed for senior-level executives from the High Tech, Consumer Goods, Telecommunications, and Media industries.

As the distinctions between these industries continue to blur, executives are challenged to successfully manage interactions with changing and new segments of customers.  Spread over two days, the Summit consists of real world case studies and an interactive panel discussion focused on how improved customer interactions across sales, marketing and customer service are helping the best run companies differentiate themselves in the marketplace.

Presentations from leading companies in these industries are featured.  In addition, thought leaders from key analyst companies and academic institutions will provide their perspective on the importance of improving customer interactions. 

The Summit is a unique opportunity for attendees and speakers to discuss their challenges and successes, and share their best practices and future visions as they relate to customer acquisition, customer loyalty, and creating a competitive advantage through improved customer interactions.

The Summit attendees and speakers are executives who are focused on Marketing and Marketing Operations, Sales and Sales Operations, Customer Service, Channel Management, CRM, and Information Technology.

Please contact us at (415) 553-4142 or tlsinfo@tlsummits.com if you have any questions.