Automotive CRM Summit 2005 Results

“Thanks for all your hard work in putting this together. I think it was a success and will only get better.” – Honda Financial Services

“Good balance of industry, suppliers, and objective participants (Forrester, Gartner).” - Yamaha Europe

“I would recommend it and plan to attend again.” – Mazda North America

“Very good selection of presentation subjects, various angles.” –  Kawasaki

 “Great mixture of presenters.” – Volvo

“Liked the mix of female & male presenters. Learned a great deal.” – Toyota Financial Services

Featured Presenters

David Harris – E-Business and Database Marketing Manager
American Suzuki Motor Corporation

Jim Willingham – Immediate Past Chairman ART & Former Chair NADA
Automotive Retailing Today

Debra Domeyer – CTO
CarsDirect, Inc.

Ted Gambogi – Director of eCRM
Caterpillar, Inc.

Paul Montopoli – Director CRM & Marketing Planning
Maserati/Ferrari North America Inc.

Mark Bünger – Principal Analyst, Automotive
Forrester Research

Thilo Koslowski – Vice President & Lead Analyst Automotive
Gartner G2

Gisele Gonzalez – Sr. Manager of Corporate Operations
Honda Financial Services

Paul Whitworth – Director, Strategic Planning & Brand Development
Hyundai Motor America

Tobin Alexander – Partner, Automotive
IBM

Ken Sobaski – Vice President, Sales, Service & Marketing
Polaris Industries

Les Rechan – SVP
Siebel Systems, Inc.

Elaina Verhoff – CRM Manager
Volvo Cars of North America

Attending Companies