Automotive CRM Summit 2007
Hosted by Thought Leadership Summits, Inc.
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June 5-6, 2007
The Ritz-Carlton,
Marina del Re y, CA

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For more information
please contact us at
(415) 553-4142 or
tlsinfo@tlsummits.com

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Sponsored By:

IBM

Oracle

Automotive News

 

 

Presentations From:

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Auto CRM Done Right
Multi-Channel and Interactive CRM at OEMs, Captives and Dealers

Keynote Speaker:

Marcus Breitschwerdt
President & CEO
Mercedes-Benz Canada, Inc.

Featured Presenters:

Allen Levenson
Vice President - Sales & Marketing
Asbury Automotive Group

Gary J. Marcotte
Senior Vice President - eCommerce
AutoNation, Inc.

Kelly L. Mankin
Vice President - Chrysler Brands Marketing
DaimlerChrysler Financial Services Americas

Michael K. Lock
CEO
Ducati North America

Gabriel Escallon
President
finAvanza

Thilo Koslowski
Vice President - Automotive
Gartner

Terry Dolan
Manager - Chevy Racing
General Motors

Bonita Coleman Stewart
Vertical Markets Director - Automotive
Google, Inc.

Dave Schoonover
CRM and Online Marketing Manager
Kia Motors America, Inc.

Jamie Smith
Senior Manager, Application Development
Nissan Motor Acceptance Corp

Jason Kuruzovich
Assistant Professor, Management Information Systems
Rensselaer Polytechnic Institute

Robert Otillar
Manager - Siebel Solution Center
Volvo IT

The Automotive CRM Summit 2007 will feature:

- Interactive best-practice presentations

- An intimate, exclusive environment ideal for peer-to-peer networking

- Strictly limited vendor and sponsorinvolvement

Spread over two days, the Automotive CRM Summit 2007 will consist of real world case studies and an interactive panel discussion focused on multi-channel and interactive CRM strategies from across the automotive ecosystem.

Presentations from key leaders at OEMs, Captives, and Dealers will discuss CRM strategies, successful tactics, and tangible results.  Content will focus on how interactive channels are being leveraged, and how customer interactions are being coordinated across various channels.  In addition, areas of collaboration between OEM, Dealer, and Captive will be highlighted.  Ultimately, attendees will learn how successful CRM can reduce marketing spend, increase sales, and improve customer satisfaction and retention.

 

Please contact us at (415) 553-4142 or tlsinfo@tlsummits.com if you have any questions.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Thought Leadership Summits, Inc. - 415.553.4142 - tlsinfo@tlsummits.com
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