June 5-6, 2006
The Ritz-Carlton,
Marina del Rey, CA
For more information
please contact us at
(415) 553-4142 or tlsinfo@tlsummits.com
Sponsored By:
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Presentations
From:
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Pieces of the Puzzle - CRM Best Practices at OEMs, Captives and Dealers
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The TLS Automotive CRM Summit 2006 featured:
* Interactive best-practice presentations
* An intimate, exclusive environment ideal for peer-to-peer networking
* Limited vendor and sponsor involvement
Spread over two days, the Automotive CRM Summit 2006 consisted of real world case studies and an interactive panel discussion focused on best practices in:
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Collaborative CRM
- Dealer CRM
- OEM / Dealer Information Sharing
- Interactive Marketing
- Enhanced Customer Service
Presentations from key leaders at OEMs, Captives, and Dealers identified how CRM best practices can reduce marketing spend, increase sales, and improve customer satisfaction and retention. In addition, the leading auto analyst from Gartner provided his perspective on the importance of maximizing every customer interaction throughout the automotive customer lifecycle.
Please contact us at (415) 553-4142 or tlsinfo@tlsummits.com if you have any questions.
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